Visits are by prior reservation in the “Individuals” section.
Reservations: https://ginpuertodeindias.com/es/reserva/
Phone: +34 954 191 366
Email: [email protected]
Welcome to our Frequently Asked Questions section.
Here you will find answers to the most common questions about our products/services, processes, and policies.
If you don’t find the information you are looking for, don’t hesitate to contact us and we will be happy to help you.
Email: [email protected]
Directions from Seville:
Take exit 511 towards Carmona. At the first roundabout, take the 1st exit on the right between the Papelón bar and Iveco.
Continue straight until you reach a roundabout with a horse sculpture near the Lidl supermarket.
At this roundabout, take the 4th exit on the right, the only one going downhill, near some containers, and in just 100 meters you will see the distillery.
Visits are by prior reservation in the “Individuals” section.
Reservations: https://ginpuertodeindias.com/es/reserva/
Phone: +34 954 191 366
Email: [email protected]
Once the purchase is completed, you will receive a confirmation email with the details and the purchase code.
It is not necessary to print your tickets. We offer you the option of carrying your tickets in digital format, directly on your phone. You just need to make sure you have the QR code available on your screen, as this will be scanned upon arrival.
If you prefer to print your ticket, that is also a valid option, but bringing it on your smartphone is just as safe, more practical, and environmentally friendly.
Notice given up to 7 days before the arrival date will not incur any penalty.
Cancellations made between 6 and 3 days before the arrival date will incur a 50% charge of the total reservation amount.
Cancellations made within 48 hours prior to the scheduled arrival date will incur a 100% charge of the total reservation amount. No refund will be issued except in cases of justified force majeure.
It is recommended to arrive at the meeting point at least 15 minutes before the start of the activity.
Out of consideration for the rest of the group, the activity will begin at the scheduled time.
If you arrive late, you may miss key explanations that make the experience complete.
Outside our distillery, there are several unsupervised parking areas available for both cars and buses.
Our distillery is accessible both for people with reduced mobility and for baby strollers.
Please do not hesitate to let us know your needs during the reservation process so we can adapt our experiences accordingly.
The experiences are suitable for children with the only exception being the product tasting, where no alcohol is offered to minors. Instead, juices and soft drinks are provided as an alternative.
Likewise, Puerto de Indias reminds you that the sale of alcoholic beverages to those under 18 is not permitted.
Children under 4 years old do not pay admission. Children between 4 and 17 years old receive a 50% discount.
If you decide to stay in Carmona to enjoy its rich cultural and artistic heritage, we recommend the following accommodations:
c/ Alcazar, s/n, 41410 Carmona.
14th-century Arab Alcázar with spectacular views of the countryside and the Corbones River, featuring its Mudejar courtyard and fountain, the Cupulín hall, and the terrace as the main highlights.
https://paradores.es/
Hermana Concepción Orellana, 2, 41410 Carmona.
Hotel Alcázar de la Reina occupies a beautiful Mudejar building with an outdoor pool. Located in the historic center, near impressive palatial houses and Arab and Roman buildings, Hotel Alcázar de la Reina offers spacious and bright rooms. All rooms have air conditioning, heating, and a minibar. Free Wi-Fi is available in the common areas and in all rooms.
The property features an à la carte restaurant and a tapas bar, a free sauna in the wellness center, gardens, courtyards, and a library lounge.
Descalzas, 1, 41410 Carmona.
Next to the Prioral Santa María de Gracia and opposite the Convent of Las Descalzas.
Tranquility and echoes of the past, without foregoing comfort or luxury.
Sevilla, 18, 41410 Carmona
About 500 meters from the Alcázar de la Puerta de Sevilla, the accommodation features air conditioning, a fully equipped kitchen with a dining area, a flat-screen TV, and a private bathroom with a bathtub or shower, complimentary toiletries, and a hairdryer.
Calle Paso de la Duquesa, 1. 41410 Carmona
Located inside the convent itself and recently renovated, where you can rest and enjoy the convent atmosphere of our community.
A unique culinary space created from the fusion of Tradition & Avant-garde.
Close to the distillery, just 5 minutes by car.
https://lolitafusion.es/
Closed on Mondays.
Former olive oil mill offering Andalusian cuisine of a high standard.
https://almazaradecarmona.com/
Former Arab-origin mill, near the Parador. It is recommended to park near the Alcázar de Arriba.
Closed on Mondays.
